Category: Contracts & management
Prepared by Eng. Ahmed Fathy, Projects Manager ·
Definition
A non-conformance report is issued by the consultant or QC when work does not match drawings or specifications. It asks for correction and an action to stop it recurring.
Why it matters on a project
A pile of open NCRs delays handover and payments and damages the contractor's standing with the owner.
Common mistake
Closing the NCR by fixing the defect only, without addressing the cause, so it repeats on later floors.
Frequently asked questions
Who issues an NCR?
The consultant or owner, and the contractor's QC team may issue internal ones.
How is an NCR closed?
By correcting the defect, identifying the cause and a preventive action, then an inspection signed by the issuer.
Related terms
- Quality control planThe list of inspections, tests and hold points for each activity and who approves them.
- Inspection request (IR)A formal request from the contractor to the consultant to inspect work before the next stage.
- Snag list (punch list)A list of incomplete or defective items to be completed before final handover.
- Method statementA step-by-step description of how an activity will be carried out safely and to specification.
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